COVID-19 - Communities Together

Northumberland Communities Together was launched by Northumberland County Council in response to the Coronavirus pandemic.

It has been set up to make sure Northumberland residents are kept safe and well throughout this crisis, and provide coordination to support individual volunteers, voluntary groups and communities across the county.

How Can I Get Help?

If you are struggling with managing at home and need support for basic things like food, and have been unable to get help from family, friends or local community groups, the council has set up a Community Response Hub as part of Northumberland Communities Together.

Phone: 01670 620015 between 9am to 6pm, seven days a week.


If you have a medical condition which makes you extremely vulnerable to coronavirus (COVID-19), you may be eligible for shielding support. Shielding is a measure to protect people who are clinically extremely vulnerable by reducing interaction with others.

You can find out more about shielding here (Opens in a new window).

How Can I Help Others?

There are lots of ways that you can help..

If you are keen to help here are some simple things you can do to make a difference:  

  • Remember that by staying at home and observing social distancing you are already helping your community stay safe. 
  • Be a street champion: wave to your neighbours, keep an eye out for someone who may need help, and pass on reliable information.
  • Stay connected: ensure you connect on social media with your friends and family, and with your community. Share things that make people smile, feel safe, and know that there is support available to them.

Thank you all for your support, and stay safe. 

We’re stronger together.

Stay Safe When Getting Help:

Here are some short tips for staying safe:

  • - Do not hand money or your credit/debit card to someone you don’t know or trust. 
  • - Never write your PIN number down or give it to anyone else unless they are a trusted family member or friend. 
  • - If someone is offering to help with shopping please make sure they’re introduced by someone you know and trust, or are part of the group of our volunteering network

Help with shopping:

If you’re getting help with shopping it’s important that:

  • - Wash your hands as often as possible
  • - You keep at least 2 meters (3 steps) away from each other
  • - You get a receipt for any money that’s handed over (or take a photo)
  • - Shopping is left on the doorstep and you wait until it’s been collected


We are warning Northumberland residents to be vigilant in the face of scams connected to the coronavirus (Covid-19)